AXA companies must be leaders in all countries in which they operate. AXA's business in Indonesia have achieved this. Combined PT AXA Li...

PT AXA Services Indonesia

AXA companies must be leaders in all countries in which they operate. AXA's business in Indonesia have achieved this. Combined PT AXA Life Indonesia and PT AXA Mandiri Financial Services are the fastest growing financial services companies operating in Indonesia today. This rapid growth requires the energy and involvement of many people who are highly qualified, talented and ambitious.

Help Line Staff (temp.)
(Jakarta Raya - Jakarta Pusat)


Responsibilities:

* Handle customers inquiries & complaint received via phone, letter/fax, email and walk in sales force
* Capture address changes
* Participate actively to complete all projects assigned according to deadline
* Prepare and update any new or changes in CCC SOP and WI
* Willingness to handle additional job beyond main responsibilities

Requirements:

* University graduate (S1)
* Experience as customer service/call center in banking/insurance industry
* Customer service skill
* Complaint handling skill
* Interpersonal skill
* Fluent in English both oral & written
* Willing to be contracted for 5 months only

Please submit the resume within 10 days to: hrd@axa-services.co.id

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